If the requested information is not received within that time frame, the case will be closed.Īfter the investigation is completed, the Civil Rights Officer will issue a written report summarizing the investigation and will make findings and recommendations for corrective action, if any and as appropriate.
The complainant has ten (10) business days from the date of any request by the Civil Rights Officer to provide the requested information or to participate in the investigation. Please note that a complainant’s failure to provide the requested information or participate in a meeting or interview (or failure to provide contact information) will result in the administrative closure of the complaint. In investigating or attempting to resolve the complaint, the Civil Rights Officer may contact the complainant for a meeting, interview or additional information. If a complaint is not brought within this time frame or does not allege discrimination on the basis of race, color, or national origin, Pierce Transit will advise the complaining party that the Agency will close the complaint. Pierce Transit will make every effort to investigate a complaint within 60 days. Pierce Transit will investigate any written Title VI complaint filed within 180 days of the alleged discriminatory act alleging discrimination because of race, color, or national origin. Once a Title VI Complaint is received by Pierce Transit, the Civil Rights Officer will review the complaint and within fifteen working days, send a letter to the complainant acknowledging their complaint and either commencing an investigation or closing the matter.
#CLOUDTAG FILE SHARING REVIEW HOW TO#
Information on how to file a complaint with the FTA may be found at: Should a complaint be filed with Pierce Transit and an external entity simultaneously, the external complaint will supersede the Pierce Transit complaint and Pierce Transit’s complaint procedures will be suspended pending the external entity’s findings. A Title VI complaint may also be filed with an external entity such as the Federal Transit Administration (FTA), other federal or state agency, or a federal or state court.Email request for Form to Call: (253) 581-8000 and ask for the Civil Rights Officer who will email or mail you a copy of the Form.A copy of the Agency’s Title VI Complaint Form may be obtained as follows:.A complaint submitted by letter should be addressed as follows:.A description on how, why and when the discrimination occurred, including as much background as possible about the allegations and.Name, address of the person, agency, institute, or office alleged to have engaged in a discriminatory act.Name, address, and telephone number of complaining party.If submitting a complaint by letter, and not using the Agency’s form, all complaints must include:.
A complaint may be made on the Agency’s Title VI Complaint Form or by email or letter with the following information:.How to file a Complaint: Any person or entity may make a complaint for discrimination on the basis of race, color, or national origin, by submitting a complaint within 180 days of the alleged discriminatory act as follows:.Notices: Notices of Title VI rights are posted on the agency’s website at: as well as in the bus schedule books (“The Bus Stops Here” or “TBSH”) and at the entrances of customer service facilities.Pierce Transit operates its programs without regard to race, color, or national origin. Statement of Policy: No person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any Pierce Transit program or activity, as provided by Title VI of the Civil Rights Act of 1964 and as amended, and the Civil Rights Restoration Act of 1987 (P.L.
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